All of our orders are shipped using Australia Post, whereby you can track your order online at www.australiapost.com.au
We recommend providing a daytime address where someone will be available to collect your parcel between 9am-5pm. We use a standard shipping service which does not need to be signed for.
AUSTRALIAN SHIPPING CHARGES
Shipping for all Australian orders is $10.
AUSTRALIAN SHIPPING TIME
All orders placed before 11am on weekdays will be processed and shipped within 24hrs.
Orders placed after 11am on weekdays will be processed and shipped within 48hrs.
Orders placed on a weekend day will be processed within 48 hours of next business day.
Once dispatched, the courier provides a 1-2 day delivery service, however, please allow an additional 1-2 days for locations outside of metropolitan areas and up to 3-4 days for western Australia.
We ship globally with the exception of:
Cote d’Ivoire, Democratic Republic of Congo, Eritrea, North Korea, Iran, Iraq, Lebanon, Liberia, Rwanda, Sierra Leone, Sudan
INTERNATIONAL SHIPPING CHARGESIf you are an international customer please contact us for shipping rates.
TAXES AND DUTIES
Among Equals unfortunately cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rests with the customer.
Please contact your local customs office for more information regarding taxes and duties payable in your region.
SALE SHIPPING TIME
Please note during sale periods, orders may be subject to delay, so please allow a minimum of three (3) business days for delivery, plus an additional 1-2 days for locations outside of metropolitan areas.
Any delay or time specified by us is a best estimate only and Among Equals will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.
OWNERSHIP AND RISK
Ownership and risk of damage of the goods passes to you upon delivery at your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. We advise checking to ensure your package is intact when receiving your goods.
If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that address) is proof of delivery and fulfilment by Among Equals and transfer of responsibility in the same way.